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lg refrigerator not making ice

Why Is My LG Refrigerator Ice Maker Not Working?

Whether you’re loading up a cooler or refreshing a cold beverage, summer’s heat requires ice to cool down. But what do you do if you find your LG refrigerator ice maker not working when you need it most? We’ll discuss likely causes for this common ice maker problem, from temperature to water supply issues, so you can still beat the heat.

Troubleshooting an LG Refrigerator Ice Maker Not Working

Fortunately, many ice maker problems don’t require a professional repair and can be solved with some simple adjustments. We’ll troubleshoot the most common reasons for an LG refrigerator ice maker not working and how to correct them.

#1. LG Ice Maker Not Turned On

LG ice maker troubleshooting should start by ruling out the simplest reasons first. An ice maker won’t make ice if it’s turned off. This may happen if your refrigerator is newly installed, or if shifting items in the freezer moved the switch or ice maker arm. Most LG ice makers have an ON/OFF switch on the left-hand side. Make sure the switch is in the ON position or that the ice maker arm is down. 

Once the switch is turned on or the ice maker arm is down, it can take up to 24 hours for the ice maker to produce ice. If the switch or arm is in the right position but the ice maker isn’t producing ice after 24 hours, it may need to be reset. Follow these steps to reset your ice maker:

  1. Open the freezer’s ice room door and remove the ice bucket
  2. Place a towel below the ice maker to catch any ice or water
  3. Press and hold the test button below the ON/OFF switch for 3 seconds
  4. If the ice tray moves and water or ice spills out, the resetting process is complete and the ice maker should begin producing ice.

#2. LG Freezer Temperature Issues

Your freezer must be set at the right temperature, otherwise, an LG ice maker won’t work properly. If the temperature is above 10°F it’s too high and can’t make ice correctly. If the temperature is too low, the ice maker’s ejector arms won’t be able to eject ice into the ice bin. It’s recommended that an LG freezer temperature be set at 4°F for optimal ice production.

If your freezer temperature remains too high even when programmed to the proper setting, check your freezer door. Make sure it’s closed properly and that the door seal is intact and undamaged. These same issues can also be responsible if your refrigerator isn’t cold enough.

#3. Problem With Ice Maker Water Supply

An LG refrigerator not making ice may also be due to a water supply issue. There are several possibilities for water supply problems:

  • Clogged water filter: The water filter provides the ice maker with clean water for ice production. If the filter is clogged with filtered contaminants, the water supply to the ice maker can be restricted. Make sure to change the water filter every 6 months or sooner if ice production is affected.
  • Kinked water line: If the water line that connects the refrigerator to your home’s water supply is kinked or bent, the water supply to the ice maker will be limited. Check the water line and gently straighten any kinks.
  • Frozen water fill tube: Residual water in the ice maker’s fill tube can freeze, blocking water from flowing to the ice maker. Use a hairdryer to gently warm the tube and melt the blockage.
  • Defective water inlet valve: This valve opens and closes to allow water to flow to the ice maker. If the valve is defective, water flow may be limited and you’ll notice your LG refrigerator not making enough ice. A defective water inlet valve will exhibit no power with multimeter testing and requires replacement.

#4. Defective LG Ice Maker

If these troubleshooting tips still leave you with an LG refrigerator ice maker not working, then the ice maker itself may be defective. Typically this means that the motor or control board has failed. In either case, a defective ice maker should be professionally replaced.

If you find your LG refrigerator ice maker not working, there’s no need to suffer through summer’s hottest days. Call CD Appliance Repair to help with any LG refrigerator repair.

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